Sample Essay

The results state that 0 percent people did not expected responsiveness in the service quality of Singapore Airlines to be important. 0 percent people expected responsiveness in the service quality of Singapore Airlines to be somewhat not important.

4 percent people were neutral in their expectations for responsiveness in the service quality of Singapore Airlines. 8 percent people expected responsiveness in the service quality of Singapore Airlines to be somewhat important. 88 percent people expected responsiveness in the service quality of Singapore Airlines to be highly important

The graph illustrated above shows a bar chart depicting the number of respondents that responded to the questionnaire. It states that 0 responses indicated that people did not expected responsiveness in the service quality of Singapore Airlines to be important. 0 responses indicated that people expected responsiveness in the service quality of Singapore Airlines to be somewhat not important. 1.75 responses indicated that people were neutral in their expectations for responsiveness in the service quality of Singapore Airlines. 3.75 responses indicated that people expected responsiveness in the service quality of Singapore Airlines to be somewhat important. 44.5 responses indicated that people expected responsiveness in the service quality of Singapore Airlines to be highly important

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Essay: Singapore Airlines’ Research Results
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