This memo is designed and disseminated in order to educate people about the difference between quality control and continuous improvement and how continuous improvement is a better asset to have in the long term than just quality controlQuality control is an outlined procedure which has the main objective to maintain and increase the standard and operational quality in a process. Through the use of quality control a set of quality criteria is established with which future production and process flow is evaluated in order to determine whether the quality is standardized across the entire process. However where there are any discrepancies between the established standard, benchmarks and the actual operation evaluations, then a controlling and rectifying action is undertaken to correct the discrepancy. This process of quality control is often an ongoing process and needs to be updated periodically in terms of standards and benchmarks in order to be effective.
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