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FAQ’s

HOW DO I KNOW THE STATUS OF MY PAPER?

After the order is placed and payment is accepted, the customer is provided with a reference number of the order which could be used to track the status of the paper any time through the website.

HOW CAN I PAY FOR THE ORDER? IS IT SECURE?

Our payment procedure is through the most secure path of PayPal. Using your debit or credit card, you can pay for your order online through secure system of PayPal on which you can fully rely.

WHAT IF MY PAPER IS PLAGIARIZED?

There are no chances of plagiarism at all in the papers delivered by EssayLive. All the papers are written from scratch and proofread by the writing experts to ensure originality and quality which is our primary concern. However, in any case the customer complains for the plagiarism in the paper delivered by EssayLive, he/she is free to contact the manager at EssayLive with real evidences and the issue would be resolved with mutual consent.

WHEN AND WHERE CAN I GET THE PAPER?

All the orders are delivered within the deadline assigned by the customer. The order, at its completion, is sent at the email id provided by the customer in the order form. To make sure the email id is correct; customer is given a reference number at the email id after the order is placed. If the customer does not receive the conformation email, he/she must notify the company at the earliest.

WHAT IF I DO NOT GET MY PAPER IN TIME?

We are admired for our punctuality. We never make commitments that could not be fulfilled on time. All the papers are written and delivered within the time assigned by the customer. However, in any case if the customer does not receive the paper, he/she must notify the company at the earliest. For the purpose of satisfaction, the customer must check the conformation email by the company after placing the order to ensure the id is correct where company is to collaborate with the customer.

If in case the customer cannot approach the internet, he/she must inform the manager through online service by any means providing the reference number and the alternate email id.