Many companies in today’s times have formulated internal policies emanating from external standardized ethical programs pertaining to the ethical conduct of employees. They try to set strict guidelines of conduct and basically have a generalized language.
It is hoped that having such a policy will lead to greater ethical awareness, consistency in application, and the avoidance of ethical disasters (wikipedia). However the nature of hospitality industry varies because of localities, culture, and the different demands of guests. True the hospitality industry do try to set up an internal enviornment but it cannot adhere to external ethical program blindly, following set social resposibilty guidelines. They need to evolve, develop and be sensitive to their culture. All of this requires that they be attuned to their internal needs. The hospitality industry therefore must be given the freedom to create their own framework of work ethics and social resposibility with minimal governmental influence.
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