Other issues that are faced by online retailers pertain to the level of the service quality and the end product that is delivered to them. Often customers who undergo transactions with online retailers find themselves saddled with broken items or items that are significantly different from what is advertised and sold through the e-tailer.
Additionally the delivery delays, problems with tracking the orders placed have also become issues for customers. The issues that are present for the e-tailers pertain to attracting customers towards an e-business format despite all the issues and establishing a feasible and efficient logistics system that ensures high level of service quality and prompt delivery with minimal lags and delays.
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